Our Quality Policy
As Mert Yazılım Elektronik A.Ş., we are aware of the importance of providing quality service with innovative and reliable values that aim continuous development in the field of Information Technologies in which we operate.
Our Quality Management System Policy, which we have developed and created for this purpose;
- Embrace o transparent corporate governance philosophy in compliance with legal statutes and regulations,
- Support the personal development of our employees and contribute to their enhanced well-being,
- Enhance our national and international competitive edge through a customer-centric continuoun improvement approach,
- Ensure the sustainability of the Information Security Management System in accordance with ISO 27001 standards by allocating necessary resources and seizing continuous improvement opportunities,
- Innovate new products from our R&D efforts, enhance existing products, and incearse our national value-added,
- Maintain traceability or our products and services by ensuringcomprehensive documentation throughout all stages of operations,
- Foster continuous education and seminar intiatives through trexAcademy to elevate employee development and stakeholder awereness,
- Uphold and advance internal continuity per ISO 9001 standarts,
- Operate as a depenable entity by adhering to ISO 10002 (Customer Satisfaction Certificate) standards, meeting customer needs and expectations ,
- Enhance and support our products and services with cutting-edge technologies within the framework of our Quality Management System,
- Contribute to renewable energy and carbon footprint intiatives to leave a sustainable enviroment for future generations, promoting environmental consciousness among society and stakeholders,
- Ensure software projects and managed according to TS ISO/IEC 15504 (Spice Organizational Maturity Certificate) standards,
- Achieve our objectives with a unified team spirit based on our quality policy,
- Manage our employees to effictively pursue the goals outlined in our Mission, Vision, and Future Goals statements, fostering motivation,
We prioritize the issues and undertake and declare that they are under the responsibility of our company.
Chairman of the Board
İlhan ÖZDEMİR