Our Quality Policy

As Mert Yazılım Elektronik A.Ş., we are aware of the importance of providing quality service with innovative and reliable values that aim continuous development in the field of Information Technologies in which we operate. 

Our Quality Management System Policy, which we have developed and created for this purpose;

  • To adopt a transparent corporate management approach by acting in accordance with legal regulations and regulations,
  • To take care of the personal development of our employees and contribute to their well-being,
  • To increase our national and international competitiveness with a customer-oriented continuous improvement approach,
  • To provide the necessary resources to maintain the Information Security Management System in line with the ISO 27001 standard and to evaluate opportunities for continuous improvement,
  • To develop new products as a result of R&D studies, to improve existing products and to increase our national added value,
  • To ensure the traceability of our products and services by providing the necessary documentation at every stage of our activities,
  • To ensure knowledge transfer and sharing through continuous training and seminar activities in order to increase the development of our employees and the awareness of our stakeholders within the scope of trexAcademy,
  • To ensure and improve the in-house continuity of the ISO 9001 standard,
  • To be a reliable company by acting in an understanding that meets the needs and expectations of our customers at the highest level in accordance with ISO 10002 (Customer Satisfaction Certificate) standard,
  • To support and develop our products and services with new technologies within the framework of the Quality Management System,
  • To contribute to renewable energy and carbon footprint studies in order to leave a clean and livable environment for future generations, to work with the environmental awareness we have and to encourage the society and all our stakeholders to increase environmental awareness,
  • To ensure that our software projects are executed and managed in accordance with TS ISO/IEC 15504 (Spice Organizational Maturity Certificate) standard,
  • To achieve our goals with team spirit awareness based on our quality policy,
  • To manage and motivate our employees in a way that will lead them to our goals set out in our Mission, Vision and Future Vision statements,

We prioritize the issues and undertake and declare that they are under the responsibility of our company.

Chairman of the Board of Directors

    İlhan ÖZDEMİR